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As an Application Administrator, you act as the gatekeeper between an auditor’s disclosure request and active case access. When an auditor submits a request, it enters a pending state and waits for your review. You decide whether the scope, reason, and proposed auditors are appropriate — then either approve the request to open a live investigation case or close it to deny access entirely. Nothing is exposed to auditors until you take action.

Before you begin

Make sure you have access to an application workspace with the cases:approve_creation permission assigned. Without this permission, the Disclosure Requests page is not accessible. If you don’t see it in the sidebar, contact your Organization Administrator.

Review pending requests

1

Sign in and select your application workspace

Sign in to the Arcane portal. From the workspace selector, choose the application workspace you want to manage. Each application has its own isolated set of disclosure requests.
2

Open Disclosure Requests

In the left sidebar, click Disclosure Requests. The page opens to the pending queue — these are requests that are waiting for administrator action.
3

Browse the pending list

Each row in the list represents a single disclosure request. You can see a summary of the request’s scope at a glance, including the requester, the investigation period, and the submission date.
4

Open a request to review its details

Click any row to open the full request detail view. Review each of the following before making a decision:
  • Reason — the auditor’s stated justification for the investigation
  • Investigation period — the date range of on-chain activity being examined
  • Access window — how long auditors will be able to access the case after approval
  • Requested disclosure fields — the specific transaction data fields the auditor is requesting permission to view
  • Contract filters — the smart contract scope this case is restricted to
  • Proposed auditors — the team members who will be granted case access upon approval
5

Approve or close the request

Once you have reviewed the details, click Approve to create an active case, or Close to decline the request without creating a case. Both actions are immediate and recorded in the audit log.

Approval effects

When you approve a disclosure request, Arcane Compliance performs the following automatically:
  • A new case is created for the application, scoped to the investigation period, disclosure fields, and contract filters specified in the request.
  • The auditor assignments listed in the request are copied to the new case, so the proposed auditors are immediately assigned.
  • Assigned auditors can open the case workspace and begin reviewing transaction data within the approved access window.
  • The approval decision is recorded in the audit log, capturing the approving administrator, the timestamp, and the resulting case.
Multi-approval configurations may require more than one administrator to approve a request before the case becomes active. If your organization uses multi-approval, the request remains in a pending state until all required approvals are collected.

Request statuses

StatusMeaning
pendingThe request has been submitted and is awaiting administrator review
approvedThe request was approved; a case has been created and assigned auditors can access scoped data within the access window
closedThe request was closed by an administrator; no case was created and no data was exposed

Close a request

If a disclosure request doesn’t meet your organization’s requirements — the reason is insufficient, the scope is too broad, or the request is otherwise inappropriate — you can close it instead of approving it. Closing a request declines it without creating a case. The auditor’s requested data remains completely inaccessible. The request status moves to closed, and the auditor is not granted any case access. Closed requests are preserved in the disclosure request history for audit purposes, but they cannot be reopened. If the auditor needs to proceed, they must submit a new request.